Diamond Heating and Cooling

You can spot an in-wall or ceiling leak by signs like water stains, low water pressure, high water bills, or foul odors. Our plumbers use professional plumbing inspections and sewer camera inspections to locate hidden leaks, then repair everything from minor drips to major leaks. We offer 24/7 emergency plumbing in Boise. It’s wise to schedule an annual plumbing inspection to catch issues early. Ask about 5% off drain cleaning and sewer camera inspections (valid Apr 1, 2025–Jun 30, 2025).

Updated: 2025-11-26

Need help in Boise, ID? Call (208) 378-6624 or book online.

"They answered the call and had a technician out right away." — Jess M.

A plumbing emergency is any issue that threatens property or health and needs immediate attention. Common emergencies include burst pipes, severe leaks, sewer backups, and water heater failures that leak or stop supplying hot water. We offer 24/7 response in Boise with on‑site diagnostics and repair. We also provide preventative maintenance, including annual inspections and winterizing pipes to help avoid emergencies.

Quick steps:

• Shut off the main water valve.
• Avoid using drains if sewage is backing up.
• Turn off power/gas to a leaking water heater.

Updated: 2025-11-05 00:00:00

Need help in Boise, ID? Call (208) 378-6624 or book online.

Turn off power and water, then schedule service. A leak from the top usually means a loose cold/hot supply connection, a dripping temperature and pressure (T&P) valve, or a compromised anode port. For electric units, switch off the breaker. For gas, set the control to Off. Close the cold-water shutoff above the tank to stop the leak. Avoid opening panels while things are wet. We offer 24/7 emergency and same-day service in Boise, Meridian, and across the Treasure Valley.

Updated: 2025-11-05 00:00:00

Need help in Boise, ID? Call (208) 378-6624 or book online. "Diamond was extremely responsive when my water heater unexpectedly burst." — Paula H.

When working with Diamond Heating and Cooling, you can expect transparency and no hidden fees. They emphasize upfront pricing, ensuring you are fully aware of diagnostic fees and any service charges before the work begins. For instance, Diamond Heating and Cooling offers a low $87 diagnostic fee, and for Silver Club members, this fee is reduced to $57[1][1]. Additionally, they guarantee no after-hours service fees for club member, providing peace of mind during emergency situations[2].

Happy customers consistently highlight Diamond's commitment to honesty and professionalism, reinforcing their reputation for clear communication and fair pricing. Here’s what one customer said, "They may not be the cheapest, but the warranty and extras are worth it for my peace of mind"[0].

Yes, you can easily change your service appointment after booking with Diamond Heating and Cooling. To modify your appointment, simply contact their office directly. The team is known for being highly accommodating and professional in handling scheduling adjustments, ensuring your needs are met promptly and efficiently.

As one of our satisfied customers, Jacqueline Lane, mentioned, “The wonderful people at the office are ALWAYS polite, professional and accommodating. They try as hard as they can to get you scheduled ASAP and they do a great job”[0]. Such positive feedback underscores our commitment to providing exceptional customer service at every step.

To reschedule, you can call us at (208) 273-9193, and we'll assist you with your new appointment time. Don't hesitate to reach out if you need further assistance!

Yes, you can request a specific technician for your service at Diamond Heating and Cooling. We recognize that trust and comfort with a particular technician are important for many of our customers. To facilitate this, our office team works hard to accommodate your preferences whenever possible. We are often able to keep you with your requested technician, but sometimes it is not always feasible.

As many of our customers have experienced with satisfaction, our technicians provide top-notch and personalized service. For instance, Blayne Azevedo shared, "They sent out their technician, Chris...[who] diagnosed the problem within a few minutes and fixed the issue in the same amount of time" [0]. Customer quotes like this highlight our commitment to ensuring you have a positive experience with our team.

Call us today to book your preferred technician and enjoy expert service tailored to your needs!

Absolutely! Diamond Heating and Cooling offers several discounts and packages to provide both value and peace of mind to our customers.

Our HVAC Silver Club Membership is available for just $19.50 a month. This package includes free bi-annual maintenance services, emergency appointments within 24 hours, and a substantial 20% discount on service parts and labor[3][2].

Additionally, there is a special offer of a complimentary year on our plumbing membership and a free tankless water heater flush, a $283 value, with every tankless water heater installation. This offer is valid until September 30, 2024[1].

Our customers have attested to the value of these discounts. Joanne Wilkinson, a satisfied customer, mentioned, "They offer options for payment and discounts for members"[0].

Contact us today to learn more and take advantage of these fantastic savings!

Yes, Diamond Heating and Cooling offers 24/7 emergency services for heating and cooling, electrical, and plumbing needs. Whether you face issues with your air conditioning or your furnace, their experienced technicians are available around the clock to restore your comfort. Customer satisfaction is a top priority, as evidenced by numerous testimonials applauding their prompt and reliable service. “When you’re desperate to be cool in your own home, it’s nice to know there’s someone on call,” mentioned Jesse, one of their satisfied customers [1][2][0].

For prompt and professional emergency services, don’t hesitate to call Diamond Heating and Cooling at (208) 273-9193.

Yes, Diamond Heating and Cooling provide comprehensive warranties on the materials we use. For all service repairs, we offer a one-year warranty on any part that we install. If a part fails within that period, we will replace it at no charge[0]. Additionally, when you install furnaces, air conditioners, heat pumps, water heaters, or mini-split systems with us, you receive a two-year, 100% money-back guarantee on the equipment[0].

Katie Knudsen, a satisfied customer, shared, "We live our new system and are thrilled that Rheem has a 10 yr Parts and Labor Warranty!"[1]. This demonstrates our commitment to customer satisfaction and long-term reliability.

Contact us today to learn more about our warranties and ensure peace of mind with your HVAC installations.

Yes, at Diamond Heating and Cooling, we always provide a written estimate before starting any work. Our technicians conduct a thorough inspection of your system, identify the problem, and provide you with a detailed explanation of the necessary repairs along with an estimate of the repair costs. We only proceed with the work after receiving your approval, ensuring there are no surprises on your final bill[0]. This commitment to transparent pricing ensures trust and satisfaction, as echoed by many of our satisfied customers[1][2].

Contact us today to experience our professional and customer-focused service!

Yes, Diamond Heating and Cooling offers after-hours service. We understand that heating and cooling issues often arise at inconvenient times. That's why we provide emergency and after-hour services 24 hours a day, 365 days a year. Our licensed technicians are always prepared to promptly address any HVAC problems, ensuring your comfort is always restored quickly.

As customer Loren Mart mentioned, "Called for after-hours service. Showed up within 30 minutes of estimated time. Completed service within 20 minutes of getting parts. Professional"[0].

Don't wait for regular business hours if you have an emergency—call Diamond Heating and Cooling anytime at (208) 273-9193[1].

To get in touch with our office at Diamond Heating and Cooling, you can call us at (208) 273-9193. For online inquiries or to schedule an appointment, visit our contact page on the Diamond Heating and Cooling website[0][1]. We're always here to help with your HVAC, plumbing, and electrical needs!

Scheduling a service appointment with Diamond Heating and Cooling is straightforward and customer-friendly. You can either call them directly at (208) 273-9193 or fill out a contact form on their website to reach them online[1][1]. With over 25 years of experience, Diamond Heating and Cooling prioritizes punctuality, professionalism, and exceptional customer service, ensuring you won’t be disappointed with their timely and reliable services[1][1]. One satisfied customer noted, "The scheduling was easy. I highly recommend Diamond Heating and Cooling. They have an awesome annual maintenance program for furnace and a/c, which is priced very competitively"[0].

At Diamond Heating and Cooling, ensuring the safety and cleanliness of our worksite is paramount. Our experienced technicians are well-trained to maintain strict safety protocols and cleanliness standards. We use protective shoe covers and hall runners to protect your property, including lawns, carpets, and floors. If any damage occurs, we pledge to repair or replace the affected areas[0].

Routine maintenance practices such as cleaning and inspecting critical components (e.g., burners, flame sensors, and evaporator coils) not only enhance the efficiency of our systems but also keep the work environment clean and hazard-free[1].

As one satisfied customer attested, "Their team was professional, courteous, and took great care to leave the workspace spotless after completing the job"[0]. For more details, contact us today to experience our meticulous service firsthand!

At Diamond Heating & Cooling, we handle customer complaints with utmost dedication to ensure swift and satisfactory resolutions. Our commitment to excellent customer service is evident through frequent follow-ups and proactive communication. For instance, customer Jody Gibson shared, "The technician was prompt, polite, and professional. He told me options of replacing or repairing the furnace part and the costs. Once I decided, he worked quickly and got the job done. I highly recommend Diamond!"[0].

We also provide 24/7 emergency services to address urgent issues immediately, as highlighted by Owen who responded to a call on a Sunday evening and fixed the problem within hours[1]. This dedication to immediacy, professionalism, and comprehensive customer care defines our approach to handling complaints and ensuring customer satisfaction.

For further assistance or to schedule your service, contact Diamond Heating & Cooling today!

At Diamond Heating and Cooling, we stay up-to-date with industry standards and technology through various strategic practices. Our technicians undergo extensive training and are equipped with state-of-the-art tools to ensure advanced and efficient service. This commitment is reflected in our extensive experience, boasting more than 150 years of cumulative professional service[2].

Additionally, we keep abreast of the latest guidelines from authoritative bodies such as the Idaho Department of Environmental Quality and ASHRAE[0][3]. This dedication to continual education ensures our services are environmentally friendly and align with the most current industry standards.

One of our customers, Ed, praised our commitment: “John was on time, and explained everything necessary to do with no pressure to do it”[1].

For top-notch service and innovation, trust Diamond Heating and Cooling. Contact us today to experience industry-leading expertise.

At Diamond Heating and Cooling, our service costs are highly competitive and transparent. Our Silver Membership Plan, at just $19.50 per month, includes comprehensive HVAC maintenance, which covers free seasonal inspections and preventive maintenance for your furnace and air conditioner, a free annual safety check, guaranteed emergency appointments within 24 hours, and significant discounts on parts and labor[3].

For non-members, diagnostic fees are set at $87 . Additionally, we offer specific services like ceiling fan installation, where costs may vary based on the fan type and size, but we provide free estimates to ensure clarity[0].

Many of our customers have praised our fair pricing and value. For instance, Peter Towne commented, "They were fast friendly and reasonably priced"[1]. Another satisfied customer, Jessica McGill, noted that we "fixed the issue in no time, was super polite, and didn't over charge"[2].

To get the most accurate quote tailored to your specific needs, please contact us directly. We're committed to offering high-quality service and ensuring you have a clear understanding of all costs involved.

Diamond Heating and Cooling proudly serves a broad area within the Treasure Valley. Our service locations include Boise, Nampa, Meridian, Caldwell, Eagle, Kuna, Garden City, and Middleton. With more than 150 years of combined experience, our team is fully equipped to handle all your heating, cooling, and ventilation needs to exceed your expectations and earn your trust.

For service inquiries, feel free to contact us at (208) 273-9193. We also offer 24-hour emergency services to address urgent HVAC issues without delay[0][1][2].

At Diamond Heating and Cooling, our policy on subcontractors emphasizes reliability and expertise. We do not typically use subcontractors; our service is primarily handled by our own highly trained, certified, and experienced technicians, ensuring the highest quality of work and customer satisfaction. We believe in maintaining integrity and transparency in all operations, which extends to who performs the work in our customers' homes .

Additionally, customer testimonials regularly highlight our professional and dedicated team. One customer noted, "Owen was very professional and courteous. He was on time and had the necessary parts to complete the job..." . This reinforces our commitment to using our skilled internal workforce to guarantee superior service.

If you have any other queries or need our services, do not hesitate to contact us at (208) 273-9193.

At Diamond Heating and Cooling, we excel in managing large or complex projects through a detailed and meticulous process, ensuring optimal outcomes and customer satisfaction. Our approach begins with a comprehensive assessment of your needs, including evaluating system requirements, environmental factors, and specific project constraints.

For instance, our air conditioning installation process involves a precise load calculation to determine the perfect system size, thus ensuring energy efficiency and comfort[2]. We also coordinate all necessary permits and inspections to ensure compliance with local regulations[2].

Furthermore, we pride ourselves on excellent communication and ongoing support, as highlighted by one of our satisfied customers: "Great communication throughout the job"[0]. This commitment to transparency and professionalism is a staple of our service ethos.

Partner with Diamond Heating and Cooling for your next project and experience our unparalleled expertise and dedication[1]. Contact us today to get started!

At Diamond Heating and Cooling, we uphold a robust service guarantee to ensure your utmost satisfaction and peace of mind. We offer a 1 year warranty on repairs and a 2 year money guarantee on our replacements work. We also offer a no surprise guarantee which means you won't pay more than what you agreed to in order to get the work done.

Diamond Heating and Cooling holds a comprehensive array of licenses and certifications to ensure top-notch service quality. We are fully licensed, bonded, and insured, meeting all regulatory requirements for HVAC, plumbing, and electrical services. Our technicians are trained extensively and possess significant certifications in various specialty products and building automation systems.

Our credentials include certifications from key industry bodies and continuous training to stay current with new energy-saving technologies. Furthermore, we maintain an A+ rating with the Better Business Bureau (BBB), which underscores our commitment to excellence and integrity[0][1].

Join the numerous satisfied customers who trust Diamond Heating and Cooling for all their home service needs!

At Diamond Heating and Cooling, we offer a variety of payment options to accommodate our customers. Besides traditional payment methods like cash and credit cards, we also provide flexible financing options through our partnership with Synchrony and Service Finance. Feel free to contact us at (208) 378-6624 to discuss the best payment option that suits your needs!

At Diamond Heating and Cooling, we offer an extensive range of top-tier HVAC, plumbing, and electrical services designed to meet all your home comfort needs. Our offerings include:

Heating and Cooling Services:

• Emergency Services: Available 24/7 for any urgent HVAC issues.
• AC Services: Repairs, maintenance, and installations.
• Heating Services: Repairs, maintenance, and installations including furnaces and heat pumps.
• Thermostats: Installation and maintenance.
• Indoor Air Quality: Solutions including UV lighting and allergy relief[2][6][4].

Plumbing Services:

• Water Heaters: Installation and replacements[5].
• General Plumbing: Repairs and inspections[1].

Electrical Services:

• Electrical Panels and Upgrades[7].
• Hot Tub Wiring[7].
• Ceiling Fan Installations and other general electrical work[7].

With our team of licensed and highly trained technicians, Diamond Heating and Cooling ensures the job is done right the first time, providing dependable and efficient service. Contact us today to experience unparalleled service and dedication to your comfort[7][0][3].

At Diamond Heating and Cooling, we are deeply committed to giving back to our local community through our dedicated Diamond Hugs Program. Multiple time a year our team focuses on different philanthropic efforts, collaborating with various organizations such as the Garden City Police Department, Boise Rescue Mission, and Chrysalis Women’s Facility. For instance, in December, we teamed up with local businesses for a furnace giveaway and home remodel, and in February, we delivered handmade valentines to veterans[4][1].

Furthermore, we actively participate in community events like the Garden City Police Department Golf Tournament, which supports the Shop With a Cop program.

We believe servanthood is integral to our culture, and our team's consistent efforts reflect our dedication to strengthening the Treasure Valley community[0].

Diamond Heating and Cooling has garnered several prestigious awards over the years, showcasing its commitment to excellence and customer satisfaction. The company was honored with the BBB Torch Award for Ethics in 2014 and again in 2022, signifying their dedication to ethical business practices. In 2020, they were named Treasure Valley’s Best HVAC Company and Idaho’s Best HVAC Company, a significant achievement mirrored again in 2021. By 2022, they expanded their accolades to include both Treasure Valley and Idaho’s Best HVAC Company titles, as well as Idaho’s Best Contractor award[0], and have since won for the following two years for best HVAC company in Idaho.

Absolutely! We highly encourage our customers to provide feedback or reviews on our services. Your insights help us improve and continue delivering exceptional service. Here's what some of our customers have shared:

1. Jason Cox: "Very professional. Highly recommended. Diamond fixed the problem the same day I called them."[0]
2. Janet Williams: "I've been so happy with all my interactions with Diamond Heating and Cooling and have already referred them to friends."[1]

Your feedback is invaluable, and we welcome every comment. Share your experience with us today! If you ever need assistance or have more comments, feel free to reach out. Your satisfaction is our top priority.

Absolutely, Diamond Heating and Cooling offers several customer loyalty programs and incentives to deliver exceptional value. For instance, with every installation of a tankless water heater, customers receive a free year of Diamond's plumbing membership and a complimentary tankless water heater flush, a combined value of $283[0].

Additionally, our customers often benefit from signing up for our maintenance programs, which provide significant incentives. One satisfied customer mentioned receiving a good discount for membership which includes more than just maintenance[2].

A customer review highlights our annual membership as a "value-added" offering, emphasizing the benefits beyond routine service: "Their annual membership is value added"[1].

To experience these benefits and more, consider becoming part of our loyalty programs. Contact us today to learn more!

If you have an issue and need to contact customer support at Diamond Heating and Cooling, you can easily reach their team through their "Contact Us" page on their website. A member of their team will be in touch shortly to address any questions or concerns you may have[1], or you can directly call the office and speak to one of our team members.

Our customers have praised our prompt and effective support. For example, Blayne Azevedo shared, "They sent out their technician, Chris, after hours. He diagnosed the problem within minutes and resolved it just as quickly. Thanks a ton!"[0].

For immediate assistance, visit the contact page or call our team, and we’ll ensure your heating and cooling needs are met promptly.

Feel free to reach out! We look forward to helping you with any issues you may encounter.

To track the progress of your service request or project with Diamond Heating and Cooling, simply contact their customer service. Customers have praised the prompt and efficient scheduling and service updates provided by their team. For example, one customer mentioned how Kortney "promptly responded to my service request and got me scheduled," ensuring timely communication and transparency throughout the process[0]. Keep in touch with their office to receive real-time updates on your project status.

At Diamond Heating and Cooling, we pride ourselves on accommodating special service requests with the utmost efficiency and professionalism. Our customer service team is known for being polite, professional, and accommodating, ensuring your needs are met promptly. We prioritize emergencies and are committed to transparency, clearly setting expectations for expenses and time[0].

Customer feedback highlights our dedication to addressing unique requirements. Jacqueline Lane praised our scheduling efficiency and proactive communication, while Zachary Renn appreciated our comprehensive service approach, including assistance with out-of-scope items[1][0].

For tailored HVAC solutions and exceptional customer care, turn to Diamond Heating and Cooling. Contact us today, and let’s make your HVAC concerns a thing of the past!

At Diamond Heating and Cooling, we take emergency customer service requests seriously and are fully equipped to handle them promptly and effectively. Our team understands that HVAC emergencies do not adhere to a 9-to-5 schedule. Hence, we offer 24/7 emergency services to ensure your comfort and safety at all times of the year.

When you call us for an emergency, our licensed technicians will quickly respond, diagnose the problem, and provide a clear plan of action, including a repair cost. Our goal is to restore your system's functionality as swiftly as possible, and we back our services with a written satisfaction guarantee[2][3][1].

One of our satisfied customers, Christine Lamczyk, shared her experience: "I called Diamond at 5 a.m. for emergency service. Kyle (the technician) arrived at 9 a.m. and resolved the furnace malfunction quickly. Couldn't ask for more – thank you, Kyle, you are simply OUTSTANDING!"[0].

For emergency HVAC services, call Diamond Heating and Cooling at (208) 273-9193 today!

At Diamond Heating and Cooling, we pride ourselves on our rapid response times to customer inquiries and complaints. Our numerous customer reviews highlight our commitment to prompt service. For instance, one customer noted, "I called Diamond on a Monday afternoon and their technician was here the next day about 1 pm. Great response time considering the high demand for their services right now"[0]. Another reviewer stated, "When we called they were very quick with the response and phone call back, and arrived to our house quickly"[1].

These testimonials indicate our consistent ability to address customer needs swiftly, even during peak times. We ensure that your heating and cooling concerns are treated with the utmost urgency and professionalism.

Reach out to us today to experience our exceptional service firsthand!

At Diamond Heating and Cooling, we take pride in offering comprehensive accommodations for seniors and individuals with mobility restrictions during service visits. Our team is committed to delivering exceptional service, ensuring a hassle-free experience for all customers. Technicians arrive promptly, often providing advance notifications complete with technician photos, allowing you to know exactly who will be at your door[1].

Our technicians are not only highly professional but also compassionate and accommodating. For example, a customer appreciated that a technician even took the extra step to turn off their water hose and carry it back to the backyard[2]. Another customer highlighted how their technician was very courteous, delivered a detailed explanation of the work, and provided just the right level of assistance[0].

We are always mindful of your comfort and aim to exceed expectations with every visit. If you have specific mobility needs, please inform us in advance, and we will ensure all necessary accommodations are in place. Contact us today to schedule your service and experience our unmatched customer care firsthand!

If you are not satisfied with the service provided by Diamond Heating and Cooling, several measures are in place to address your concerns promptly and effectively. Diamond Heating and Cooling emphasizes customer satisfaction, as evidenced by numerous positive reviews from customers who experienced exemplary service.

For instance, Jason Cox mentioned, "Owen came back the same day (Sunday evening) and repaired the unit. He also reviewed and explained the cooling capacity of my system and explained possible upgrade options. He went above and beyond. Excellent customer service"[0]. Similarly, John Sanchez highlighted their commitment by saying, "I would not use any other company. We could not be happier using Diamond"[1].

If you do encounter any issues, rest assured that Diamond Heating and Cooling's professional and courteous team is dedicated to resolving them to your satisfaction. Contact their support team, who are known for quick and effective responses, to ensure your concerns are addressed swiftly and thoroughly.

For further assistance, feel free to reach out, and Diamond Heating and Cooling will ensure you receive the service quality they are renowned for.

At Diamond Heating and Cooling, we take resolving disputes and service issues very seriously to ensure the highest level of customer satisfaction.

Immediate Response: We start investigating the issue internally and begin letting the appropriate managers know of the situation and work to promptly resolve the issue.

Transparent Communication: Communication is key, our team does our best to update clients as we get more information one the issue.

Customer-Centric Solutions: According to a customer review by Robert Burnz, our team is praised for being professional, punctual, and communicative throughout the resolution process[4].

At Diamond Heating and Cooling, customer satisfaction is our paramount goal. We achieve this through several key steps:

1. Expertise and Experience: Our team comprises licensed technicians with over 150 years of combined experience, ensuring top-notch service in HVAC repairs, installations, and maintenance[4].
2. Quality and Integrity: We offer 24/7 emergency services, provide second opinions, and back our workmanship with warranties and guarantees[4]. Customer Brenda Duggan praised our technicians for their professionalism and rapid response, even during after-hours emergencies[0].
3. Attention to Detail: Our technicians are known for their courtesy and meticulous approach, such as wearing booties to protect customers' homes, as highlighted by customer Sandra[3].
4. Comprehensive Care: From initial quotes to final installations, we ensure thorough communication and follow-through, making sure customers are comfortable and satisfied with every step of the process[1][2].

For superior HVAC service that prioritizes your needs, contact Diamond Heating and Cooling today and experience the difference firsthand!

Absolutely, our technicians at Diamond Heating and Cooling are fully licensed, bonded, and insured. We pride ourselves on hiring highly trained professionals who undergo continuous education and certification to stay updated with industry standards and emerging technologies[0][2][1]. This commitment ensures that we provide the highest quality service to our customers, guaranteeing both safety and excellence with every job we undertake.

For added peace of mind, many of our satisfied clients have praised our technicians' professionalism and expertise in getting the job done right the first time[1][2].

Feel free to contact us today to experience our top-tier service backed by extensive training and certifications.

At Diamond Heating and Cooling, we strive for punctual and reliable service. Typically, our technician will call you in advance to inform you of their estimated time of arrival. For example, customers have noted that our technicians often arrive within the appointment window, ensuring timely and professional service[1]. Additionally, for club members, we guarantee emergency service appointments within 24 hours[0].

To get the most accurate update on your service appointment, please contact our customer support team directly.

At Diamond Heating and Cooling, we ensure our technicians adhere to the highest professional standards through rigorous training, ongoing education, and stringent hiring practices. Each technician undergoes background checks and are routinely random drug tested. Our team boasts over 150 years of combined HVAC experience, continuously updated through manufacturer-led courses and certifications in specialty products, building automation systems, and new energy-saving technologies[0].

Customers frequently commend our technicians' professionalism and clear communication. Patricia Acks praised, "Diamond's technicians are always prompt, personable, and professional. They answer questions clearly and make sure any maintenance required is explained fully"[1].

Choose Diamond Heating and Cooling for skilled, dedicated, and continuously improving professionals who prioritize your satisfaction and system performance. Contact us today to experience our high standards in service for yourself.

At Diamond Heating and Cooling, we prioritize exceptional quality through meticulous attention to detail and rigorous standards. Our technicians go above and beyond to ensure the highest quality of work, demonstrated by their keen eye for even the smallest issues. For instance, Jonah and his team were praised for noticing a failed gasket in the plumbing that saved a customer thousands in repairs[2].

Customer satisfaction is our hallmark. Kevin Bittner commended the professionalism and quality of our technician, noting the superior communication with his elderly parents[0]. Similarly, Karen S. highlighted our team's punctuality, friendliness, and thoroughness, even making friends with her dogs while ensuring everything worked perfectly and left the workspace cleaner than before[1].

We employ experienced and knowledgeable staff who consistently deliver high-quality results. David Shropshire and Marlon were both impressed by our team's ability to handle complex installations and resolve issues comprehensively and courteously[3][4].

Choose Diamond Heating and Cooling for unparalleled dedication and exceptional service in every project we undertake.

At Diamond Heating and Cooling, we prioritize efficient and customer-friendly scheduling. We ensure prompt and flexible appointment arrangements to accommodate your needs. Our office staff are always polite, professional, and accommodating, striving to get you scheduled as soon as possible[1][0][3].

Additionally, many customers have praised our communication methods such as sending text notifications with a photo of the service technician before arrival. This helps build trust and ensures you know exactly who to expect[1][2][4]. One customer, Jacqueline Lane, mentioned, "Before coming to the house not only did I get a text telling me my service provider was on the way, it comes with a photo and a follow-up call from the technician"[1].

To experience our seamless scheduling and reliable service, contact Diamond Heating and Cooling today!

At Diamond Heating and Cooling, we manage emergency service requests with exceptional efficiency and urgency. Our expert technicians are available 24/7, ensuring that help is just a call away, even on weekends and holidays. When you reach out for emergency services, our process begins with a comprehensive system assessment to identify the issue. We provide a transparent explanation of the needed repairs and an upfront cost estimate before proceeding with the work, ensuring no surprise bills.

Our rapid response times have been praised by customers like Dwaine Fetherolf, who noted that "they were here within a half hour" for an emergency call[2]. This commitment to swift and reliable service ensures your comfort is quickly restored.

If you need emergency service, call us at (208) 273-9193. Our dedication to quality and customer satisfaction guarantees that your HVAC system will be fixed right or it is free[1][0].

If a technician from Diamond Heating and Cooling is running late, the company ensures clear communication to keep you informed. They notify customers about the technician's estimated arrival time and any delays. A customer review highlighted this, mentioning, "Great communication between Diamond Heating and Cooling and their customers, they let me know when my tech was heading to my home"[1].

Diamond places a strong emphasis on customer satisfaction and punctuality. It’s evidenced by another customer noting, "Diamond technicians are punctual, arriving very close to the estimated times"[0]. This proactive approach demonstrates their commitment to delivering timely and efficient service.

For any delays or other service-related concerns, you can always contact their office, and they will offer the necessary support to address your situation promptly.

Feel confident choosing Diamond Heating and Cooling, knowing they prioritize keeping you informed and satisfied with their service. Call us at (208) 273-9193 for more information or to schedule a service.

At Diamond Heating and Cooling, we understand that flexibility is key to providing excellent customer service. Our policy allows for both rescheduling and canceling appointments with ease. We strive to accommodate your schedule and ensure minimal inconvenience.

One of our happy customers, Mark May, highlighted how responsive and accommodating we are: "We contacted them Thursday... They responded that night and said they could have someone to us on Friday--the next day!! Unfortunately, I didn't see their answer until Saturday...I got another response saying to call the answering service and they would get me set up for Monday"[0]. This demonstrates our commitment to prompt and flexible service.

If you need to reschedule or cancel an appointment, simply contact our office and our team will assist you in setting a new date and time that works for you.

For more details or to reschedule, please give us a call or visit our website. We look forward to assisting you!

Our employees at Diamond Heating and Cooling receive comprehensive and continuous training to maintain the highest standards of service. They undergo training with industry manufacturers, ensuring they are up-to-date with the latest technologies, including specialty products and building automation systems[0]. This continuous education allows them to provide top-quality service and adapt to new energy-saving technologies.

Moreover, our commitment to excellence and integrity is evident in our employee selection process; all employees are background checked and carefully chosen to meet our rigorous standards[0].

As one satisfied customer, Nancy Carver, noted, "For Anthony's young age you can tell he has really been trained well to do his job! Vic has a great mentor"[1].

Diamond Heating and Cooling ensures punctuality through a well-structured and customer-focused approach. Communication is a cornerstone of our service. We send text messages with the technician's photo and an ETA, ensuring customers are always informed.

Our technicians are consistently noted for their punctuality. For instance, a satisfied customer, Mark Lazzarini, mentioned, "My technician showed up on time as scheduled. There is great communication between Diamond Heating and Cooling and their customers"[0]. Another client, Aaron Light, emphasized that "The technician arrived on time. He was eager to answer my questions"[1].

This reliable track record builds trust and emphasizes our commitment to timely, professional service. For dependable and timely HVAC solutions, choose Diamond Heating and Cooling today!

Our financing partners, Synchrony and Service Finance, do have credit restrictions, but our technicians can work with you through the qualifying process, or you can follow the link on your estimate to apply.

Yes, Diamond Heating and Cooling offers financing options for emergency HVAC, plumbing, and electrical repairs. Partnering with Service Finance and Synchrony they provide flexible EnergyWise loan packages. These loans are designed specifically to help reduce your home’s energy costs and allow for financing of improvements such as new appliances and system repairs[0].

For instance, a satisfied customer, Wendy Angell from Boise, commented, "Went way beyond my expectations! Superior company, upfront with everything! Really friendly and professional! The best!" emphasizing the company’s commitment to excellent service[1].

Don't hesitate to contact Diamond Heating and Cooling to explore financing options tailored to your emergency repair needs[0].

Yes, you can pay off your financing early with Diamond Heating and Cooling. We offer flexible financing options in partnership with Synchrony & Service Finance. The flexibility of these loans often allows for early payoff, ensuring you can manage your finances in the way that suits you best[0]. Here’s a testimonial highlighting our supportive financing process: “Sean got the financing in place FAST too!”[1].

Ready to explore your financing options? Call us today and let us help you stay comfortable year-round!

Yes, Diamond Heating and Cooling offers financing options for HVAC, plumbing, and electrical services. Partnering with Service Finance & Synchrony , we provide flexible financing. These loans help you finance improvements or installations in your home, such as insulation, water heaters, furnaces, heat pumps, and air conditioners, designed to reduce your home’s energy costs while minimizing the impact on your budget[0].

Additionally, we have special promotions and other financing options to ensure that everyone can afford our expert services[1].

Take advantage of our friendly and knowledgeable service team to make your home more comfortable without breaking the bank. Call us today to learn more about your financing options!

Yes, Diamond Heating and Cooling offers flexible financing options, including no-interest and deferred payment plans. We partner with Service Finance & Synchrony. This makes it easier to afford necessary repairs or installations, such as insulation, water heaters, furnaces, heat pumps, and air conditioners[1].

Joanne Wilkinson, a satisfied customer, highlighted our payment options and discounts for members, saying, "We highly recommend Diamond Heating, Cooling, Electric and Plumbing. They strive and succeed to meet and exceed the needs of their customers. Also, they offer options for payment (and offer discounts for members)"[0].

For further details on our financing options, please contact us or visit our Financing page.

Applying for financing with Diamond Heating and Cooling is quick and simple. They offer flexible financing options through a partnership with Synchrony & Service Finance. You can choose from various loan packages designed to make energy-efficient home improvements affordable. These loans cover appliances like water heaters, furnaces, heat pumps, and air conditioners. Qualifying for these loans is easy and hassle-free[0].

To apply, visit the link in your estimate or ask your technician to see if you qualify when they are visiting your home.

To make payments on your financing plan with Diamond Heating and Cooling, you'll typically need to coordinate through their financing partner, Service Finance or Synchrony.

Customer Jessy Gallatin shared their positive experience, noting, "They also have financing options which really help for emergencies or large purchases. Great company that I will be recommending to family and friends"[2].

For further details or to speak to a representative, you can contact Diamond Heating and Cooling directly at (208) 273-9193[0].

Approval for financing with Diamond Heating and Cooling is typically very swift. According to customer reviews, the process can be completed rapidly. As one satisfied customer shared, "Sean got the financing in place FAST too!"[1]. This highlights the efficiency and speed of the process, making it easier for you to manage unexpected HVAC expenses.

We partner with Synchrony & Service Finance to offer flexible financing options that ensure minimal impact on your budget while enabling you to get the necessary services without delay[0].

Ready to get started? Contact us today to explore our financing options and secure your approval quickly.

Diamond Heating and Cooling partners with Service Finance and Synchrony to provide flexible financing options. The conditions depend on the financing partner, but we have plans from 120 month 9.99 APR down to our 18 month 0% APR. o learn more, talk to your technician or call into the office! (208)378-6624

Happy customers have praised the seamless process with quotes like, "Sean got the financing in place FAST too!"[2] and highlighted the convenience and flexibility of the financing options[1].

To get started or learn more, reach out to Diamond Heating and Cooling. Their expertise, combined with more than 150 years of combined experience, ensures you're in good hands.

To apply for financing with Diamond Heating and Cooling through our partnerships with Synchrony or Service Finance, you'll need the following documentation:

1. Proof of Income: This demonstrates your ability to repay the loan.
2. Identification: A valid government-issued ID, such as a driver's license or passport.
3. Credit Information: Your credit history or credit score may be reviewed.
4. Project Details: Specifics about the HVAC project, including estimates or invoices for the work to be financed.

Customers rave about how straightforward the process is. One satisfied reviewer stated, "Sean got the financing in place FAST too!"[0].

For comprehensive guidance, feel free to contact us today and our experts will assist you through every step.

When you choose Diamond Heating and Cooling, you can be confident that you won't encounter any hidden fees or charges. We believe in honesty, integrity, and transparency in all our services. Our technicians are dedicated to providing upfront pricing, so you will always know the cost before any work begins. A satisfied customer, Kathy D., mentioned, “They may not be the cheapest, but the warranty and extras are worth it for my peace of mind. I'm so pleased!”[1]. This commitment to transparency is reflected in everything we do, ensuring you receive top-quality service without any surprise costs[0].

Yes, bust restrictions do apply. They prioritize fair and honest services and are committed to customer satisfaction. If you are unsure about a price quote, they also provide a free second opinion to ensure you get the best possible deal[3][0].

Customers highly appreciate their transparent and competitive pricing. Reviews indicate that many have chosen Diamond Heating and Cooling over others due to their reasonable pricing and commitment to honoring quotes[4][1]. If you need further assurance, feel free to contact their team to discuss any price concerns you may have.

Yes, Diamond Heating and Cooling is proud to offer free estimates for various services. For instance, they provide free estimates for repiping services in Boise and throughout the Treasure Valley. This allows you to understand the scope and cost of the job beforehand, ensuring complete transparency and no hidden charges[1]. Additionally, they offer free estimates for home rewiring, panel upgrades, HVAC system replacements, mini splits, and more!

Customers have expressed their satisfaction stating that Diamond Heating and Cooling is committed to customer service and ensuring that they receive fair and honest service[0].

Call us today at (208) 273-9193 to schedule your free estimate and experience our superior service!

Yes, Diamond Heating and Cooling offers several attractive incentives and discounts to new customers! Joining the Silver Membership Club is a fantastic way to save. For just $19.50 per month, you receive bi-annual maintenance visits, plus a host of other benefits, including 20% off repairs and a reduced diagnostic fee of $49[0][3].

Additionally, with new tankless water heater installations, you will get a complimentary year of Diamond's plumbing membership and a free tankless water heater flush, totaling a $283 value, making it an excellent deal to consider[1][2].

Customer Josh Hollingsworth appreciated the big incentives provided by the maintenance program, mentioning how it included a pretty good discount for signing up[3].

Don’t miss out on these valuable offers. Sign up today to experience the Diamond difference!

At Diamond Heating and Cooling, we expertly balance cost and quality by adhering to principles of integrity and customer-centric service. Our approach includes offering top-tier equipment and highly trained technicians to ensure top-notch service, supported by a variety of warranties and guarantees. For instance, customers benefit from our second opinion services and upfront, competitive pricing to avoid unnecessary costs. We focus on making sure we offer comparable pricing to other service companies of our size in the area.

Our customers appreciate this balance, as reflected in reviews praising our transparency and efficiency, such as, "John was on time and explained everything necessary with no pressure"[0]. Another satisfied client mentioned, "our properties are always taken care of... service is fast, friendly, and directly addresses the problems"[0]. By focusing on customer education and satisfaction, we assure that our customers receive only the services they need.

Call us at (208) 273-9193 to experience our quality services at fair prices.

At Diamond Heating and Cooling, we ensure customers get the best value for their money through competitive pricing, superior service, and transparent communication. Our commitment to affordability and professionalism is evident, with reviews highlighting our competitive pricing against multiple estimates while offering high-rated products[2]. Moreover, customers frequently mention our focus on finding optimal solutions rather than upselling, which emphasizes our dedication to value over mere profit[0].

Customer quotes like "The price was better than 4 other estimates by a significant amount, and for a higher rated product, too" exemplify our competitive advantage[2]. Another happy customer stated, "Wayne found and corrected an issue...which will ultimately save our customer money," highlighting our proactive approach to savings[1].

Experience the "Diamond Difference" today by contacting us to see how we can provide top-notch service and value for your HVAC needs!

When comparing Diamond Heating and Cooling to competitors, the value is exceptional both in terms of service quality and pricing. Numerous customer testimonials highlight the affordability and transparency of Diamond's services.

For example, one customer stated, "Diamond quoted us at half the cost and didn’t try to sell us anything"[3]. Another customer echoed this sentiment by noting, "The price was better than 4 other estimates by a significant amount, and for a higher rated product too"[2].

In terms of service quality, Diamond Heating and Cooling has been rated highly by 1518 reviewers for overall experience, 649 for brand loyalty, and 728 for customer service over the past year[4].

Moreover, customers consistently praise the professionalism and honesty of the technicians. One review mentioned, "I feel they are very honest and again, would not hesitate to recommend them. Five stars all the way!"[0]. Another satisfied customer reported, "We have been using Diamond to service our HVAC system for a couple years after a bad experience with a different company. Diamond has consistently been professional, honest, affordable"[1].

For unparalleled value, superior service, and exceptional customer satisfaction, Diamond Heating and Cooling stands out among competitors. Contact Diamond today to experience these benefits firsthand!

At Diamond Heating and Cooling, we stand behind our services with robust warranties and guarantees designed to provide peace of mind for our customers. Here’s what we offer:

1. Ten Year Diamond's Labor Protection Plan: Covers labor costs for a decade. (Additional cost)
2. One Year Warranty on Service Repairs: Any part we install on your furnace, air conditioner, or heat pump is covered for one year. If it fails, we'll replace it at no charge.
3. Two-Year Warranty with 100% Money Back Guarantee: Satisfaction on new installations of furnaces, air conditioners, heat pumps, water heaters, or mini-split systems is guaranteed, or you get your money back.
4. No Lemon Guarantee: If our installed equipment malfunctions, we'll replace it at no additional charge.
5. Property Protection Guarantee: We ensure no damage to your property and use shoe covers and drop cloths to protect your home.
6. Comfort Guarantee: Ensures our installed systems heat or cool your home as promised, or we'll replace the system at no charge[1][0].

Here’s what one of our satisfied customers, Katie Knudsen, said: "Every step of this process to get all new HVAC for our home has been stellar!" She appreciated the "10 yr Parts and Labor Warranty" on her new system[2].

Feel free to contact us to learn more or to schedule an appointment!

Diamond Heating and Cooling has built a reputation as a trusted provider in the HVAC industry, primarily due to its unwavering commitment to excellence, integrity, and quality since its founding in 1999.

Recipient of numerous accolades including the BBB Torch Award for Ethics and Idaho’s Best HVAC Company, Diamond Heating and Cooling showcases its dedication to superior service and customer satisfaction[2]. With a team boasting over 150 years of combined experience, their licensed technicians ensure that customers are well-informed and only receive necessary services, establishing long-term, trust-based relationships[1].

Customers consistently praise their professionalism and accountability. As one satisfied customer noted, “Went way beyond my expectations! Superior company, upfront with everything! Really friendly and professional! The best!”[0].

Trust Diamond Heating and Cooling for all your HVAC needs and experience their award-winning services for yourself. Call us today to learn more!

Diamond Heating and Cooling's services are worth every penny for several compelling reasons. First and foremost, we provide unparalleled expertise and experience. Our team boasts over 150 years of combined experience, ensuring that the job is done right the first time, every time[4][3].

Customer satisfaction is paramount to us. We've received multiple accolades, including the prestigious BBB Torch Award for Ethics, twice, and consistently top the list of Idaho’s Best HVAC Company. This recognition is a testament to our relentless focus on integrity, quality, and exceptional service[4].

Our services come with robust guarantees. For instance, we offer a 100% money-back guarantee if you’re not completely satisfied, a comfort guarantee ensuring the temperature range promised is achieved, and a no-lemon guarantee for any faulty equipment we install[1][2].

Our customers often highlight our honesty and fairness. As one satisfied customer shared, "Very impressed with him! Super-polite, considerate, and gave me a detailed rundown on what he did"[0]. Our commitment to professionalism and customer care ensures that you get the best value for your investment.

For more detailed information or to experience our top-tier services, contact Diamond Heating and Cooling today!

If a circuit breaker keeps tripping, stop resetting it repeatedly. It usually indicates an overload, short, or ground fault on that circuit. Our 24/7 electricians can diagnose overloaded circuits, panel issues, and hazardous wiring in Boise and nearby.

• Unplug or switch off devices on that circuit, then reset the breaker once.
• If it trips again, leave it off and avoid using the circuit.
• Check for warm outlets, burning smells, or visible damage.
• Do not tape or upsize a breaker.
• Call for 24/7 troubleshooting; we stock common parts for first-visit fixes.

Updated: 2025-11-26 00:00:00

Need help in Emmett, ID? Call (208) 378-6624 or book online.

We don’t publish a flat hourly rate for emergency electricians. Your final cost depends on the issue, time of day, and any parts required. Silver Club members pay a $49.95 diagnostic fee with guaranteed service within 24 hours. We offer 24/7 availability and transparent pricing, and a technician will confirm costs on site. Financing is available, and we provide free estimates on equipment.

Quick factors that affect price:

• After-hours vs. daytime
• Complexity (wiring, panel, generator)
• Parts and travel time in Boise, Meridian, or nearby

Updated: 2025-11-05

Need help in Boise, ID? Call (208) 378-6624 or book online.

"Jim came out quick on an emergency after hours issue I had. He did a great job. Would use them again in the future" — Trish P.

If a switch won’t turn a light off, treat it as an electrical issue that needs professional troubleshooting. Call if you also notice warm switches, buzzing or flickering lights, breakers that keep tripping, or exposed wiring. Our Master Electrician–led team handles switch faults, outlet/switch repairs, and full electrical troubleshooting, with 24/7 response across Boise, Meridian, and Nampa.

Quick checks:

• Stop using the switch and keep the area clear.
• If other lights flicker or a panel buzzes, call immediately.

Updated: 2025-11-05

Need help in Boise, ID? Call (208) 378-6624 or book online.

On occasion, you can combine Silver Club Membership discounts with other promotions or discounts at Diamond Heating and Cooling. This flexibility allows you to maximize your savings while taking advantage of our high-quality services. One happy customer, Joanne Wilkinson, praised Diamond Heating and Cooling for offering discounts for members, which points to the potential for combining multiple saving opportunities[0]. Another satisfied customer, Lurinda Greene, highlighted how fair and helpful the company has been over the years, reinforcing the trustworthiness and customer-focused approach of our services[1]. Take full advantage of these offers by contacting us to learn how you can stack your rewards and promotions for even greater benefits!

Yes, we have loyalty programs (Silver Club Memberships) for each of our departments. This includes a plan for comprehensive HVAC maintenance, a plan for plumbing services, and a plan for electrical work. Diamond Heating and Cooling ensures their loyalty program members enjoy exhaustive service benefits; from priority scheduling to discounts on repairs and more.

One of our satisfied customers said, “Diamond club takes all the worry out of regular maintenance. Confidence and trust in a company is hard won, and these folks deserve it all!”[2]. This illustrates the consistent value and reliability that members experience.

For detailed information on joining the loyalty program and maximizing these benefits, we recommend contacting our team today. You'll appreciate the peace of mind and savings this program offers year-round!

Yes, Diamond Heating and Cooling offers an impressive loyalty program known as the Silver Club Membership. This program provides numerous benefits for repeat customers, some of the favorite benefits for the HVAC plan includes:

• Twice-a-year maintenance for your furnace and air conditioner.
• A free safety check.
• Guaranteed emergency appointments within 24 hours.
• 20% discount on all service parts, labor, and Indoor Air Quality (IAQ) products.
• Reduced diagnostic fee of $49.

Happy customers praise this program's value. For instance, Debbie Cavanaugh said, "They have an awesome annual maintenance program for furnace and a/c, which is priced very competitively...I highly recommend Diamond Heating and Cooling"[0][1].

Join the Silver Club today and start saving while ensuring your HVAC system is in top condition!

Yes, Diamond Heating and Cooling offers special events and bonuses for their loyalty program members. Members of the Silver Club enjoy exclusive benefits such as:

• Free fall maintenance on furnaces
• Free spring maintenance on air conditioners
• Free safety checks
• Guaranteed emergency appointments within 24 hours
• Discounts on service parts, labor, and indoor air quality (IAQ) products
• Affordable diagnostic fees
• 
  

Don't just take our word for it—"We are silver members with them and so thankful we are! That means when you have a problem, you get bumped to the top of the list," shares satisfied customer Mary Panzer[0].

Join our Silver Club today to enjoy these benefits and more!

To sign up for Diamond Heating and Cooling's loyalty program, simply call the office and the wonderful team will sign you up! These plans offer a host of benefits, including priority service, discounts on repairs, and regular maintenance checks to ensure your HVAC system runs efficiently all year long[2][1].

Happy customers have praised the program for its excellent service. For example, Charles Hoepner mentioned, "Recently signed up for maintenance program and am very satisfied with service provided"[0].

To enjoy these benefits and more, sign up today and experience the Diamond difference.

Our loyalty program at Diamond Heating and Cooling, known as the Silver Club Membership, is designed to offer exceptional value and ensure regular maintenance of your heating and cooling systems, giving you peace of mind all year round. By joining the SCM, members receive priority service, discounted repairs, and regular maintenance visits which can significantly extend the life of your HVAC system and improve its efficiency.

Key Benefits:

• Priority Service: Get prioritized scheduling over non-members.
• Regular Maintenance: Enjoy biannual or annual maintenance check-ups.
• Discounts on Repairs: Members receive discounts on any necessary repairs.
• Peace of Mind: Regular check-ups help avert potential issues, saving time and money in the long run.

Customer Praise:

"Recently signed up for the maintenance program and am very satisfied with the service provided. Looking forward to the furnace checkup this fall." — Charles Hoepner[0]. "Diamond Heating and Cooling has always done an outstanding job for me. The employees are prompt, polite, and knowledgeable... They keep my heater and air conditioner in tip-top condition." — Sue Larson[1].

Join today and experience the Diamond difference. Contact us for more details on our loyalty program and start enjoying the benefits right away!

Our loyalty program offers numerous benefits designed to enhance your experience with Diamond Heating and Cooling. Key advantages include:

1. Exclusive Discounts: Enjoy reduced rates on maintenance and repair services, ensuring your HVAC systems operate efficiently all year round.
2. Priority Scheduling: Receive prompt, prioritized service during peak seasons, ensuring your comfort isn't compromised.
3. Comprehensive Maintenance: Our detailed maintenance plans include routine inspections, which not only enhance the longevity of your systems but also improve their performance.
4. Rewards and Perks: Earn points for every service, redeemable for future services or special offers.

Customers consistently praise our program for its value. As Debbie Cavanaugh highlights, the maintenance program is "priced very competitively. In today’s rising costs, this very reasonably priced annual maintenance program ‘pays for itself’”[0].

Join our loyalty program to enjoy these exceptional benefits and experience the Diamond Heating and Cooling difference!