What kind of warranty or guarantee do you provide on your services?

At Diamond Heating and Cooling, we stand behind our services with robust warranties and guarantees designed to provide peace of mind for our customers. Here’s what we offer:

1. Ten Year Diamond's Labor Protection Plan: Covers labor costs for a decade. (Additional cost)
2. One Year Warranty on Service Repairs: Any part we install on your furnace, air conditioner, or heat pump is covered for one year. If it fails, we'll replace it at no charge.
3. Two-Year Warranty with 100% Money Back Guarantee: Satisfaction on new installations of furnaces, air conditioners, heat pumps, water heaters, or mini-split systems is guaranteed, or you get your money back.
4. No Lemon Guarantee: If our installed equipment malfunctions, we'll replace it at no additional charge.
5. Property Protection Guarantee: We ensure no damage to your property and use shoe covers and drop cloths to protect your home.
6. Comfort Guarantee: Ensures our installed systems heat or cool your home as promised, or we'll replace the system at no charge[1][0].

Here’s what one of our satisfied customers, Katie Knudsen, said: "Every step of this process to get all new HVAC for our home has been stellar!" She appreciated the "10 yr Parts and Labor Warranty" on her new system[2].

Feel free to contact us to learn more or to schedule an appointment!